True rest spa11/25/2023 ![]() The automated AI-agent can respond to most any customer query immediately and in our brand voice - including scheduling and confirming appointments. “So we deployed TrueLark to ensure we never miss a customer call regardless of how busy our receptionists are or if it’s after hours. “When a customer or potential new customer wants to schedule or change an appointment, or find out more about our services, the last thing we want is to make the process stressful,” said Amir Adib, Director of Franchise Operations for True REST. The company is using an artificial intelligence (AI) agent to make sure scheduling appointments is simple, fast and efficient.Īs True REST grew in popularity, the company knew it had to keep the consistency and quality of the front desk service and experience. Naturally, one of the most important assets for a business offering this type of service, is a stress-free experience throughout the entire customer engagement process – and it starts with the all-important appointment scheduling. Also known as Reduced Environmental Stimulus Therapy (REST), this popular service is used for relaxation, pain relief and improved sleep. True REST gives customers an escape from the frenetic pace of today’s world, as well as an opportunity for deep relaxations, through flotation therapy sessions. After all, this spa and wellness franchise, the fastest growing flotation therapy spa franchise in the U.S., is all about helping people to relax. Novem// // The very last thing employees and customers of True REST need is stress. ![]()
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